77bad's Privacy Policy
Protecting your personal information is our priority. Learn in detail how 77bad collects, uses, and keeps your information secure.
77bad is a trusted online betting and casino platform in Bangladesh. We take the privacy of our users' personal information very seriously. This privacy policy sets out what types of information we collect, how it is stored and processed, and in what circumstances it may be shared with third parties. Using our platform means you agree to this privacy policy.
What Information We Collect
1.1 Registration and Account Information
When you open an account at 77bad, we collect the following information:
- Full name (as per National ID card)
- Email address
- Date of birth (for age verification)
- Residential address
- Preferred currency (Taka / BDT)
- Payment method details (bKash, Nagad, Rocket, Upay account numbers)
1.2 Identity Verification (KYC) Information
To comply with Bangladeshi law and responsible gaming guidelines, we may request the following documents for identity verification purposes:
- Copy of National ID card (NID) or passport
- Proof of address document (utility bill or bank statement)
- Proof of ownership of payment method
These documents are used solely for identity verification purposes and are stored securely using SSL encryption.
1.3 Automatically Collected Information
When you visit or use the 77bad platform, our system automatically collects certain technical information:
- IP address and device type
- Browser type and version
- Operating system information
- Date and time of visit to the platform
- Session duration and browsing patterns
- Information collected through cookies and similar tracking technologies
1.4 Transaction and Financial Information
We keep a complete record of each of your financial transactions, which includes:
- Deposit and withdrawal amounts and dates
- Payment method type (bKash, Nagad, Rocket, or Upay)
- Transaction reference number
- History of bonus and promotional benefits
Purpose of Using Information
77bad uses your personal information for the following legitimate purposes:
2.1 Service Delivery and Account Management
Your information is essential for keeping your 77bad account active, processing transactions, applying bonuses, and ensuring VIP benefits. We also use this information to provide 24/7 live chat support in Bengali.
2.2 Identity Verification and Fraud Prevention
We verify your identity information to protect your account and prevent unauthorized access. Information is analyzed to detect and prevent suspicious activity.
2.3 Responsible Gaming
By monitoring user gaming behavior, we use information to identify problematic gambling patterns and impose limits where necessary. This is part of our responsible gaming commitment.
2.4 Communication and Notifications
You may be contacted by email to inform you of important updates related to your account, promotional offers, and platform changes. You can request to stop marketing communications at any time.
2.5 Meeting Legal Obligations
Your information is used to comply with applicable laws and regulations, particularly legal obligations related to anti-money laundering (AML) and know your customer (KYC).
2.6 Platform Development and Analytics
Anonymous statistical analysis is carried out to improve the quality of the 77bad platform and user experience. Personally identifiable information is not used in this process.
Sharing Information with Third Parties
77bad does not sell your personal information. However, there are specific circumstances where sharing information with third parties may be necessary:
3.1 Payment Processors
The financial information needed to complete transactions through bKash, Nagad, Rocket, and Upay is transmitted to the relevant payment service providers. These third parties are governed by their own privacy policies.
3.2 Technology and Infrastructure Partners
Reliable technology partners are engaged to operate the platform. These partners are given limited access only to the information necessary to provide services, and they operate under strict confidentiality agreements.
3.3 Legal Authorities
In the case of court orders, lawful requests from law enforcement agencies, or other legal obligations, we are required to provide the necessary information. In such cases, we always supply only the minimum information required.
3.4 Business Transfers
If there is any change to 77bad's business structure (such as a merger or acquisition), user information may be transferred to the new ownership. In such cases, we will notify you in advance.
Data Protection Measures
77bad takes the highest technical and administrative measures to protect your information:
4.1 Encryption and Security Protocols
- SSL/TLS encryption is used for all data transmission
- Stored data is protected with AES-256 encryption
- Regular security audits and penetration testing are conducted
- A real-time monitoring system is active to detect suspicious activity
4.2 Access Controls
Only authorized personnel have limited access to your personal information. Every access is logged and reviewed regularly.
4.3 Data Retention Period
Information is retained for as long as the account remains active, and also after account closure for the period required by legal obligations. After legal requirements are fulfilled, unnecessary information is securely deleted.
Cookie Policy
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser that help improve website functionality. 77bad uses the following types of cookies:
- Essential cookies: Essential for the core functionality of the platform, such as maintaining login sessions
- Functional cookies: For remembering your preferences and settings
- Analytics cookies: For collecting platform usage statistics (without personal identification)
- Security cookies: For preventing fraud and unauthorized access
5.2 Cookie Controls
You can block or delete cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.
Your Rights
As a 77bad user, you have the following rights over your own information:
6.1 Right to Access Information
You can request a copy of the information we hold about you at any time. We are obliged to fulfill this request within 30 working days.
6.2 Right to Correct Information
If there is any incorrect or incomplete information in your account, you can contact us via live chat or email to request a correction.
6.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, due to legal obligations, we may be required to retain some information for a specified period.
6.4 Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in the case of marketing communications. We will take prompt action upon receiving this request.
6.5 Right to Data Portability
You may request your information in a machine-readable format, which will help you transfer it to another service if needed.
Protection of Minors
7.1 Age Limit
77bad is only for users aged 21 or older. We do not knowingly collect information from any minor. Age is verified at the time of account registration, and in cases of doubt, additional documents are requested.
If it becomes known that a minor's information has been accidentally collected, we will immediately close the relevant account and delete all information.
International Data Transfers
8.1 Terms of Data Transfer
77bad's server and service infrastructure may be located in various countries. If your information is transferred outside Bangladesh, we ensure that:
- Adequate data protection laws exist at the destination of the transfer, or
- Appropriate protection of your information is ensured through agreements with third parties
- SSL encryption is mandatory for all international transfers
Changes to Policy
9.1 Update Process
We may update this privacy policy from time to time. For significant changes:
- You will be notified by email at least 14 days before the changes take effect
- The "Last Updated" date at the top of this page will be updated
- Your consent may be requested again for significant changes
Continued use of the platform after changes will be considered as your acceptance of the new policy.
Contact Us
If you have any questions, concerns, or requests related to exercising your rights regarding this privacy policy, please contact us:
Email (Privacy Requests) [email protected]
Live Chat Support 24/7 live chat in Bengali — log in to the platform and click the support icon
To learn more about our policies, visit the About Us page. For the terms of use of the platform, read the Terms and Conditions.